Using delivery service you have authorize the courier company to pick up your order. River Ash Bakery is not liable any damages during the course of delivery. River Ash Bakery releases all responsibility for the condition of the product.
We use third-party courier companies for our deliveries (Carpal and LalaMove). These courier companies are well-established with good track record of delivering cakes in Singapore.
Delivery is available from Mon-Sat 1030am to 730pm and Sun,10.30am to 7.30pm.
Courier service will take all reasonable measures to deliver products on time within the 1 hour slot. Please provide an accurate address and contact number of the person accepting the product. In the event where the courier arrives at a location and is not able to deliver the product, the courier will attempt to call the customer and wait for 10 mins. If still no-show, courier will return the product to River Ash Bakery, at the customer's expense. Arrangement for re-delivery will incur additional $20 delivery fee subjected to availability or self collect at our bakery opening timing.